CUSTOMER PORTAL.

Any provider worth their salt is pro-actively monitoring your server and that is exactly what we do. We have developed our bespoke in house software to meet these requirements and monitor the following:

• Server Hardware Alerts – This typically includes power supplies, hard drives, overheating warning from many temperature sensors, network state, mainboard state and UPS battery problems.
• Server Storage – As well as monitoring the hardware as above, our software keeps a watchful eye on your disk space usage. We have built in parameters that warn us when volumes are low on space so this can be resolved before it prevents you saving work. We are also able to look as usage trends to predict when your capacity will become an issue.
• Backup – We hook into leading backup vendors and are notified of any failures of issues.
• Services – We can monitor any service is running on your server and become notified if it stops. This is very useful for mission critical third party applications.
• Printers – We can monitor paper and toner levels as well as fault status.

Please Contact us to find out more.